Seli Fakorzi, Author at TimelyCare

When Care Works, Students Stay

Seli Fakorzi — Fri, 13 Feb 2026 19:22:53 +0000

Overview

Student retention is no longer just an enrollment strategy. It is a care strategy. This blog explores how timely, coordinated, evidence-based mental health support directly stabilizes students, strengthens institutional resilience, and improves measurable retention outcomes. When care works consistently and early, students stay engaged, campuses reduce crisis strain, and leaders gain defensible results.

For today’s campus leaders, student retention isn’t just an enrollment issue. It’s a care issue.

Presidents and chancellors feel this shift every day, often before dashboards or board decks reflect it. Students experience more anxiety. Faculty carry heavier loads. Counseling and health teams manage demand far beyond what legacy models anticipated. Together, these pressures raise a persistent question:

Are our students supported well enough to stay?

Most campuses offer mental health and medical resources. The challenge isn’t availability alone. Leaders now must ask whether care reaches students early enough, works consistently enough, and improves outcomes meaningfully enough to change a student’s path before disengagement turns into departure.

Effective student mental health care depends on timely access, coordinated support, and measurable improvement over time. When campuses deliver all three, students stabilize earlier, stay engaged academically, and persist through challenges. When any element breaks down, care fragments, delays compound, and students disengage.

Why today’s students need faster, more coordinated mental health support

Today’s college experience looks nothing like the environment most campus systems were designed to support.

Students juggle academic pressure alongside financial strain, social isolation, family responsibilities, and rising mental health needs. Anxiety and depression no longer sit at the margins of campus life. They shape daily student experience. For first-generation students, students of color, and those balancing work or caregiving, delays in support leave little room for recovery once stress builds.

And the need for care doesn’t conveniently fit into a 9-5 schedule.

Students reach out at night. They seek help on weekends. They ask questions between classes and during academic breaks. Often, they do so at the exact moment they’re deciding whether to keep going or quietly step away.

We’ve seen this first-hand. Students who use TimelyCare most often seek support outside traditional clinic hours, revealing a persistent mismatch between when students need care and when legacy systems operate.

In fact, our data shows that nearly 60% of all mental health visits occur outside of traditional business hours.

When support fails to meet students in those moments, many won’t try again later. They disengage. They fall behind. They’re far more likely to stop out altogether.

Why student mental health is core retention infrastructure

For decades, campuses organized student support across separate offices. Counseling lived in one place. Health services operated elsewhere. Advising and academic support stood apart. Each office played a role, but the separation created friction when students needed continuity most.

Retention works differently.

Retention reflects a system’s ability to stabilize students early, support them consistently, and reassure them that asking for help won’t create additional risk.

That reality requires a shift. Campuses can’t treat care as a standalone service anymore. Care must be integrated into the infrastructure that supports student success, alongside advising, financial aid, housing, and academic pathways.

Early, coordinated care does more than ease symptoms. It keeps students connected long enough for other support systems to do their work.

Across campuses, leaders see the same pattern. When students receive timely, evidence-based mental health support, they stabilize sooner, remain engaged in coursework, and persist at higher rates. When care arrives late or operates in silos, distress intensifies, trust erodes, and retention declines. Student outcomes and institutional outcomes move together.

What happens to students and campuses when care doesn’t work

Campus leaders rarely need convincing that student mental health matters. They grapple instead with the consequences when systems fail to deliver consistent, effective care.

When care breaks down, predictable patterns follow.

Students wait weeks for appointments and lose momentum.
Providers shoulder unsustainable caseloads.
Faculty become default triage points.
Student affairs teams manage crisis after crisis.
Leaders struggle to explain whether investments actually make a difference.

These outcomes don’t reflect indifference. They reflect systems under strain.

Fragmented care frustrates students and weakens trust. When students stop believing support will be there when they need it, persistence falters soon after.

How effective student mental health care improves outcomes across campus

When care works, its impact reaches far beyond any single office. Effective care strengthens students, supports staff, and stabilizes institutions.

For students: Stability comes first

When students access support early and consistently, they stabilize faster. Symptoms ease. Decision-making improves. Academic focus returns.

TimelyCare outcomes data show that most students who engage in care experience measurable improvement or remission of anxiety or depression symptoms after three visits, based on standardized PHQ-9 and GAD-7 assessments.

These improvements matter because symptom reduction signals more than clinical progress. It indicates whether a student can stay present in class, maintain relationships, and continue toward graduation. Students who feel supported persist through difficult periods rather than withdrawing.

For faculty and staff: Less crisis, more clarity

When care systems function well, faculty don’t feel pressure to fill gaps outside their roles. Clear referral pathways reduce uncertainty. Earlier intervention prevents classroom disruptions.

Faculty return their focus to teaching. Staff devote their time to support rather than constant emergency response.

For counseling and health teams: Sustainable care delivery

On-campus clinicians and health directors carry immense responsibility. They strive to deliver high-quality care while managing demand that often exceeds capacity.

Coordinated, extended care models that include 24/7/365 telehealth support give these teams room to breathe. Caseloads stabilize. Handoffs improve. Students stay connected rather than slipping through the gaps.

Coordinated step-care models reduce duplication and strengthen continuity, allowing campus teams to focus in-person resources on students who need them most.

For presidents, chancellors, and boards: Retention you can defend

Ultimately, leaders answer for outcomes. They answer for academic success, financial stability, and institutional reputation.

Retention offers one of the clearest signals of whether student care systems work. It reflects not just academic performance but also whether students feel supported enough to continue through stress, uncertainty, and transitions.

Across TimelyCare partner campuses, leaders have seen an average lift in retention of approximately 1.3 percentage points above expectations. These gains translate into meaningful tuition revenue preservation and measurable return on investment.

Care doesn’t compete with academic excellence or fiscal responsibility. It strengthens both.

What comprehensive, evidence-based student mental health care actually means

Not every care model delivers the same results. Access alone doesn’t guarantee impact.

Effective care relies on five essential qualities.

Care teams track progress using validated tools so improvement remains visible and actionable.
Students receive support when they need it, not weeks later.
Systems coordinate transitions so students never have to start over.
Providers reflect student identities and cultural contexts.
Clinical governance ensures consistent quality and safety across every interaction.

TimelyCare demonstrates this approach through a nationally diverse provider network. More than half of our clinicians identify as BIPOC, and services are available in 240 languages.

URAC accreditation further ensures consistent clinical standards, safety, and accountability at scale, regardless of provider, modality, or time of day.

Together, these elements allow care to function as infrastructure rather than a collection of disconnected services.

Why student mental health care directly impacts retention and institutional responsibility

Retention metrics may dominate board agendas, but the work behind those numbers remains deeply human.

Students don’t leave because of a single difficult week. They leave when challenges compound and support feels unreachable. They leave when asking for help feels risky or futile, or they don’t know where to turn.

When campuses invest in care that truly works, they communicate something powerful: you belong here, and we’ll support you through what it takes to stay.

When care works, everything changes

The campuses that thrive in the years ahead won’t offer the most services. They’ll deliver care that’s seamless, integrated, consistent, and meets students where they are and when they need it.

Retention strengthens. Crises decline. Leaders approach boards with confidence.

And students stay.

Learn what measurable care can change on your campus

If you’re rethinking how care connects to retention, stability, and student success, you’re not alone.

TimelyCare partners with campus leaders to deliver comprehensive, evidence-based care and to demonstrate measurable impact. Learn what care outcomes could look like for your students and your institution when care truly works.

Key Takeaways

Retention reflects care quality. Student persistence depends on whether mental health support is timely, coordinated, and effective, not simply available.
Care strengthens the entire campus ecosystem. Effective models reduce faculty crisis burden, stabilize clinician caseloads, and allow student affairs teams to focus on proactive support.
Retention gains translate into financial stability. Partner campuses have seen an average retention lift of 1.3 percentage points above expectations, preserving tuition revenue and strengthening ROI.
Mental health is institutional infrastructure. Like advising and financial aid, care systems directly shape whether students remain enrolled and feel supported enough to graduate.

FAQs

How does student mental health affect retention in higher education?

Student mental health influences retention because anxiety, depression, and unmet basic needs disrupt academic engagement. When students receive timely, effective support, they’re more likely to remain enrolled and persist through challenges.

Why do leaders consider student mental health retention infrastructure?

Leaders view student mental health as retention infrastructure because it stabilizes students early, prevents crisis escalation, and supports sustained academic participation. Like advising or financial aid, care systems directly influence whether students stay or leave.

What defines evidence-based student mental health care?

Evidence-based care uses validated clinical tools, such as PHQ-9 and GAD-7 assessments, to track progress over time. It prioritizes measurable improvement rather than access alone.

Is access to counseling enough to improve student outcomes?

Access alone doesn’t drive outcomes. Care must arrive quickly, remain coordinated, and adapt based on progress to meaningfully support students.

How does student mental health affect presidents, boards, and senior leaders?

Student mental health affects retention, revenue stability, campus safety, and institutional reputation. Measurable outcomes help leaders make defensible decisions and demonstrate return on investment.

Why are campuses rethinking student mental health strategies now?

Rising student need, staff burnout, enrollment pressure, and increased accountability have pushed leaders to ask a new question. They’re no longer asking whether care exists. They’re asking whether it works.

The post When Care Works, Students Stay appeared first on TimelyCare.

The Optimism and Openness of Incoming College Students

Seli Fakorzi — Mon, 18 Aug 2025 21:41:14 +0000

Overview

Incoming students are arriving on campus more emotionally aware, hopeful, and ready to connect than many might expect. TimelyCare’s latest data shows a majority feel optimistic, excited, and confident about forming friendships. This optimism offers a powerful opening: colleges can help students build strong foundations before academic and social pressures mount. Learn more about what the data reveals and how institutions can turn early openness into lasting belonging.

A New Class, a New Chapter, and New Hope.

Despite growing concerns about mental health in higher education, there’s a bright, less-recognized truth: many first-year students are starting college full of hope, emotional awareness, and openness.

The results of a new nationwide survey of first-year college students from TimelyCare show:

32% feel thrilled and optimistic about starting college
64% are at least cautiously excited
73% are confident they’ll make friends

This early readiness is a golden window for building connection before challenges mount. The question is: how do we nurture it before pressures set in?

Students are emotionally aware and unafraid to seek support

Incoming students aren’t just hopeful, they’re emotionally savvy. Nearly 65% report having accessed therapy, and many feel comfortable discussing it. This aligns with broader Gen Z trends: over 70% say college institutions must do more for mental well-being, and Gen Zers continue to demand mental health support across contexts.

This awareness is a strength, one that can be channeled into meaningful connections and a stronger sense of belonging.

Belonging starts early and fuels success

While loneliness is widespread among current students, this cohort enters with the anticipation of community, 70% already feel connected or expect to belong. That early feeling truly matters: many studies show that belonging enhances academic performance, persistence, and mental health by the third undergraduate year. One belonging intervention, deployed before enrollment, even improved first-year retention rates.

But anticipation alone isn’t enough. Confidence in social connection must be nurtured if belonging is to last.

Student confidence is real, but fragile

Despite the optimism of incoming college students, they may need help interacting with other students and building meaningful relationships. The TimelyCare data shows:

40% feel only somewhat confident in making friends
10% feel unconfident
Only 7% report feeling overwhelmed at the moment

This “just-budding” confidence needs care. Low-pressure, peer-led social spaces such as mixers, study groups, and orientation events can make the difference between surface acquaintance and lasting connection.

What does the research say works to build belonging?

Building a sense of belonging is crucial for academic success and personal growth, particularly in educational environments. Research has identified several specific strategies that foster connection and engagement, leading to meaningful, long-term benefits for students. Consider these approaches that have been shown to enhance belonging and improve academic outcomes.

Values-affirmation and belonging interventions

Values-affirmation and belonging interventions can deliver long-term academic and belonging gains. They have been shown to improve both sense of belonging and academic outcomes, even in the long term.

Peer mentoring

Peer mentoring programs improve campus integration, grades, attendance, and retention—especially for underrepresented students. A study conducted at a California university showed that first-year students who received peer mentoring experienced significantly higher levels of campus integration compared to those who did not, suggesting that stronger engagement can boost retention. Likewise, a study of underrepresented college students demonstrated that those who participated in peer mentoring achieved higher average grades, better attendance, and improved retention rates compared to similar peers who did not.

Living-learning communities (LLC)

Living-learning communities (LLC) foster belonging, sharpen critical thinking, and increase faculty engagement—ultimately improving persistence and closing equity gaps. A review of LLC research reveals that students participating in LLCs show enhanced academic performance, deeper integration of academic and social experiences, and higher satisfaction with their college experience. Notably, these students also report increased faculty engagement and are more likely to retain.

The takeaway? These strategies don’t just work in theory. They work in practice, across diverse student populations.

How can students turn openness into true belonging?

Creating a sense of true belonging takes more than just being present. It’s about actively engaging, building connections, and fostering a supportive environment. Whether you’re a student navigating campus life or a campus leader shaping the college experience at your institution, these small steps can make a big difference.

For students:

Say “yes” to that club meeting or casual campus event, even if you’re unsure.
Introduce yourself to a classmate or RA.
Use TimelyCare to check in early and catch small doubts before they grow.

For institutions:

Build inclusion into day one through accessible programming, not just orientation speeches.
Normalize help-seeking and emotional transition.
Invest in peer support and mentoring, living-learning communities, and belonging-first events.

Let’s not lose this optimism

This early hope is both fragile and powerful. Left untended, it can fade quickly under new pressures. Nurtured with connection, emotional safety, and inclusivity, it can carry students far, fueling both academic success and personal growth.

Gen Z is ready. They’re emotionally equipped. The question is: will we meet them where they are? Learn how TimelyCare can support retention and belonging.

Key Takeaways

Most incoming students arrive with optimism, emotional awareness, and a desire for community.
Early belonging interventions can boost retention, academic performance, and well-being.
Peer mentoring, LLCs, and values-affirmation programs have proven long-term impact.
Institutions have a critical window to reinforce student confidence before challenges emerge.

FAQs

Why is early optimism important for student success?

Early optimism creates a foundation for engagement and resilience, which research links to higher retention and achievement.

How can institutions foster belonging from day one?

Through accessible, inclusive programming, peer-led events, and intentional support structures like LLCs.

Do Gen Z students seek mental health support differently?

Yes. They are more open to discussing mental health and expect proactive institutional support.

The post The Optimism and Openness of Incoming College Students appeared first on TimelyCare.

12 Stress Management Tips for College Students

Seli Fakorzi — Thu, 24 Jul 2025 13:00:22 +0000

Overview

College can be a time of significant stress. From academic pressure to personal challenges, students face many triggers that can impact mental health. These practical, research-based stress management tips can help students stay grounded, resilient, and better equipped to navigate college life.

Why is Stress Management Important in College?

Stress among college students isn’t just common – it’s overwhelming. In the 2024 American College Health Association Data Report, it was determined that 1 in 5 college students experienced serious psychological distress.TimelyCare research shows that in 2024, 71% of students experienced mental health challenges – including stress – and more than half (54%) said their stress only intensified as the semester progressed. Even more alarming, TimelyCare’s most recent survey on barriers to success in education found that more than half (53%) of current college and university students have considered taking a break from school, and 17% thought about dropping out entirely.

The main student stressor reported? For 53% of students, it’s their own mental health.

Students don’t have to be defined by stress. Students can reclaim their well-being through proven coping strategies, like structured time management, regular sleep routines, mindfulness techniques, and campus-provided mental health resources. With the right tools, they’re regaining focus, boosting their grades and finding balance.

What Causes Stress in College Students?

According to Transforming Education, college students’ stress levels have increased by 30% over the last 30 years. On track with TimelyCare survey findings, academic demands and student responsibilities all contribute to the overwhelm. However, when stress disrupts daily activities, one needs to determine the cause of their stress and learn how to manage it.

These are some of the most common college student stressors:

Living away from home

Transitioning from high school to college is exciting for many students because it’s their first time living away from home. However, with independence comes new responsibilities and taking accountability for their actions. It can be overwhelming adapting to a new environment and learning how to take care of yourself. It’s normal for students to experience sadness and high stress levels when they realize how far away they are from their support system of family and friends.

Financial struggles

The rising cost of college and general economic inflation is a significant source of stress for students, many of whom put themselves through school while working. A new TimelyCare survey found that 87% of incoming college students plan to work part- or full-time in school, and 73% receive some type of aid to pay for college. Additionally, stress comes from working out how to manage college expenses, including tuition, textbook costs, meal plans and general expenses, on top of a full course load. For many students, this additional stress increases the chance of dropping out of school.

Academic pressure

One of the most common stressors for students in college is academic performance. In fact, a majority of students (94%) feel overwhelmed by their studies. There is enormous pressure placed on students’ academic performance, which can negatively affect mental health. This pressure can stem from maintaining certain grades to keep a scholarship, not wanting to disappoint parents, or personal expectations. If academic stress isn’t managed, it can lead to mental health issues such as anxiety, depression, substance use, burnout, and declining health and well-being.

Conflict with a roommate

While some colleges provide the option to choose a private room in a residence hall, most schools only offer shared living spaces. Putting a group of strangers together in a small room can easily lead to tension and conflict if the individuals don’t get along or become friends. Research has shown that roommate conflict impacts grades and increases the chance of a student dropping out.

Relationship issues

College is an excellent place for students to form new relationships while still maintaining relationships that existed before leaving for school. Connections with family, friends, and partners can be a great stress reliever. But, if these connections go awry, a student may experience significant stress and anxiety. Relationships are the #1 reason students turn to TimelyCare’s peer community for support. Stressful relationships can impact academic performance and mental health if a healthy solution can’t be found.

Post-graduation plans

It’s inevitable for students preparing to graduate to start thinking about what comes next, but it can also be stressful and scary. Post-graduation stress disorder can make you feel emotionally and mentally drained when making decisions on the next chapter of your life. It can be daunting to think about leaving behind the life you created in college and taking your first steps into the real world. For students dealing with this type of stress, it’s important to find coping mechanisms before symptoms get worse.

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Stress Management Techniques for College Students

Long-term stress can have detrimental effects if left unmanaged. Not only can it affect your mental and physical health, but also grades and relationships. Identifying and understanding where your stress comes from can help you better manage it. Consider these twelve tips for managing stress when you feel anxious or overwhelmed.

1. Get proper rest and sleep

The American Psychological Association notes that good sleep allows our brains to recharge, repair our muscles, promote memory consolidation, and boost the immune system. And yet, a TimelyCare survey found more than half of students reported getting less than six hours of sleep per night, falling short of the National Sleep Foundation’s recommended 7 to 9 hours.

Many college students pull all-nighters, studying through the night to prepare for an exam, but this type of habit can lead to sleep deprivation and insomnia. Depriving your body of sleep can lower cognitive function, academic performance, and mental health. If you have trouble sleeping at night, try techniques such as avoiding excess caffeine, turning down the lights, or putting away technology at least one hour before bed.

2. Focus on health and nutrition

The connection between what we eat and how we feel mentally cannot be ignored. Just as our bodies need nourishment to thrive, our minds also require proper fuel to function optimally. Our diets not only impact our physical well-being but also play a significant role in our mental health. From combating stress and anxiety to boosting mood and cognitive function, nourishing our bodies properly can become a cornerstone for cultivating inner balance, resilience and emotional vitality.

For students navigating newfound independence, pairing the freedom to choose what and when to eat with academic stress, they are more likely to cope by overeating or undereating. Developing good habits like eating a balanced diet, exercising regularly, and getting enough sleep can help manage stress and prevent dramatic weight loss or weight gain.

3. Be active

The Mayo Clinic suggests that regular exercise increases overall health and can reduce stress. Exercise is also effective in reducing fatigue, improving mental clarity, and enhancing cognitive function. After physical activity, the brain produces feel-good neurotransmitters called endorphins that act as natural painkillers. Relaxation techniques such as meditation, acupuncture, massage therapy, and deep breathing can also produce endorphins.

If you’re having trouble getting motivated to be active, try inviting a friend, changing up your routine, or exercising in short-time intervals. Adding just 15 minutes of physical activity to your daily routine can help your physical and mental health.

4. Have a stress outlet

Having a healthy outlet to turn to in times of stress can help calm your mind and clarify how to move forward in a stressful situation. Things like a hobby, social club, or physical exercise can all be outlets for relieving stress.

5. Find connections

There are numerous benefits of having a solid support system while in college. Personal connections provide stress-relief hormones that counteract the body’s fight or flight response. Surrounding yourself with people that you trust can also help you feel safe and calm.

The Mayo Clinic says that “social isolation and loneliness are associated with a greater risk of poor mental health and poor cardiovascular health, as well as other health problems.” College is a great time to make new friends. Joining a club or organization, talking to classmates, volunteering, or being on an intramural sports team can help create connections on and off-campus.

6. Practice self-care

Stress causes tension in the body through stiff and sore muscles, headaches, or lowered immune systems. Setting aside time in your busy schedule to prioritize self-care helps reduce tension and stress. Having a spa day, taking a bubble bath, meditating, or taking yourself on a date are just some of the ways you can practice relaxation.

7. Manage time effectively

Ineffective time management can cause significant stress for college students. Approximately 87% of college students said they would perform better in their classes if they had better time management skills. One study found that 78% of students have struggled with time management at some point during school.

Developing time management strategies helps you stay organized and better prioritize your most important tasks. Writing down your upcoming assignments and exams in a planner or on your phone can help you know what’s next and prioritize your time. When you know you have to study or do an assignment, you can schedule your day accordingly. Effective time management can help improve academic performance and keep you organized, which, in turn, can lower stress and anxiety.

8. Stay organized

It may seem overwhelming to keep track of everything with a schedule crammed full of classes, assignments, extracurricular and social activities. But, not having organizational skills will only add more stress and pressure to your plate. Unorganized students typically have less academic success than organized students.

Before assignments start piling up, it’s crucial to find ways to stay organized. Calendars and planners are valuable organizational tools. Try to keep your living environment and workspace tidy and organized as well to reduce distraction and anxiety.

9. Practice positive thinking

Research has shown that there are numerous benefits to positive thinking when you’re feeling stressed out. Positive thoughts can improve physical well-being and provide a clear mind. When you feel yourself thinking negatively, counteract these thoughts by giving yourself positive encouragement. Positive reinforcement during stressful times can lessen the chance of developing chronic stress.

10. Try mindfulness exercises

College students are busy and constantly distracted, which makes it challenging to be present in the moment. Mindfulness helps to drown out the background noise and increase awareness. Meditation is a great way to practice mindfulness, but you can also incorporate it into daily activities. This will not only improve memory and focus but is also a beneficial way to relieve stress.

11. Start journaling

Journaling can be very therapeutic and lower stress levels. Write down your daily thoughts and feelings or keep a stress journal. This type of self-reflection can help you find a pattern of regular stress in your life and examine how you deal with it. This will help put things into perspective so that you can effectively manage these stressors.

12. Don’t be afraid to reach out for help

Even before you feel like the stress has become too much to handle, reach out for help. Find out what mental health resources your school offers or take the time to talk to a professional. A mental health professional can determine your stress triggers, develop a mental health plan, and strategize healthy ways to cope with stress.

When Should Students Seek Help for Stress?

If stress becomes persistent or starts to interfere with daily functioning, students should seek help. Signs that faculty and staff can watch for include:

Persistent sadness or hopelessness
Changes in appetite or weight
Social withdrawal
Irritability or anger outbursts
Changes in sleep patterns

Resources like TimelyCare make it easy to find the right counselor and schedule an appointment.

How telehealth can support students who need help managing stress in college

At TimelyCare, we understand that stress is a part of college life, but it doesn’t have to be overwhelming. Our virtual mental health services make it easier than ever for students to access support when they need it most. Whether it’s through scheduled counseling, 24/7 on-demand services, or self-guided wellness tools, TimelyCare provides flexible, stigma-free options that meet students where they are, when they need it. Contact us to explore how TimelyCare can help your campus community be well and thrive.

Key Takeaways

Over half (54%) of students report moderate or high levels of stress.
Common stressors include academics, finances, and social adjustment.
Healthy sleep, movement, mindfulness, and support networks reduce stress.
Services like TimelyCare provide 24/7 access to student-focused care.

FAQs

What is the main cause of stress for college students?

Academic pressure is a leading stressor, but financial concerns and social transitions also contribute significantly.

How can students relieve stress quickly?

Short-term strategies include deep breathing, walking, talking to a friend, or taking a 10-minute break to reset.

Is stress normal in college?

Yes, but chronic or intense stress that interferes with daily life should be addressed with support.

Where can students get help for stress?

Most colleges offer counseling, and platforms like TimelyCare provide virtual support from licensed providers.

The post 12 Stress Management Tips for College Students appeared first on TimelyCare.

Comfortable Conversations: Creating Safe Spaces for Difficult Topics

Seli Fakorzi — Thu, 12 Sep 2024 21:56:45 +0000

If you or someone you know is struggling or in crisis, help is available.

Call or text 988 or chat 988lifeline.org to reach the 988 Suicide & Crisis Lifeline.

TimelyCare‘s TalkNow Service is available for 24/7 emotional support.

Someone dies by suicide every 11 minutes in the United States. Suicide is one of the leading causes of death in the country, particularly among young people. In fact, the Centers for Disease Control and Prevention says it is the second-leading cause of death for teens and young adults ages 10-34.

By fostering strong relationships, recognizing warning signs, and utilizing available resources, we can create a supportive environment that promotes mental health and safety.

Creating a strong support system – A preventative approach

Healthy relationships are a crucial component of mental health. They offer a sense of belonging, provide emotional support, and can be a protective factor against mental health struggles.

Recent data, however, show belonging and loneliness are things many college students struggle with, underscoring the profound impact of loneliness on psychological distress among students. In addition to U.S. Surgeon General Vivek Murthy calling loneliness a public health “epidemic” in 2023, a survey of college and university students found that nearly two-thirds (65%) of students report feeling lonely, the majority (52%) are concerned about their friends’ mental health, and three in 10 (29%) have experienced severe psychological distress.

The number one way students seek support for their mental health is through their peers, followed by their family. It is important for students to identify at least two people within their circle of friends or family with whom they can have open, honest conversations—people they trust to keep their discussions confidential and to offer support without judgment.

We also know that those types of supportive relationships can be elusive for some students. In fact, the number one reason students seek support through the TimelyCare Peer Community is for relationship issues. For those who may struggle to find supportive friendships, it is essential to recognize the impact that unhealthy relationships can have on mental health. Instead, surrounding themselves with positive, dependable people can make all the difference when times are tough:

Choose friends wisely: Students should surround themselves with people who genuinely care about their well-being, offer good advice, and respect their need for privacy.
Engage in open communication: Keep the lines of communication open with their support system. Regular check-ins with friends and family can help them stay connected and aware of each other’s mental states.
Include trusted adults: In addition to peers, having a trusted adult—such as a mentor, counselor, or family member—can provide students with additional support and access to resources that they may not be aware of.

There are times when these types of close friends and family will play a key role in students ultimately receiving the professional help they need, especially in times of crisis.

Tips for identifying when someone isn’t doing well

One of the most important aspects of suicide prevention is recognizing when someone may be in trouble. Here are signs to look for in someone who is struggling:

Changes in behavior, such as withdrawing from social activities, missing classes, or neglecting self-care.
Noticeable shifts in mood, including increased irritability, sadness, or anxiety.
Expressions of hopelessness, worthlessness, or feeling like a burden to others.
Sudden changes in sleep or eating patterns.

If one notices these signs in a peer or friend, it is crucial to approach the person with empathy and concern. Encourage them to talk about what they’re going through, and let them know you’re there to listen without judgment. Sometimes people ask how long is too long to feel sad before seeking help or before encouraging a loved one to seek help. Keep track of the length of time that the person’s disruptive symptoms have occurred. If it appears that their symptoms are happening for longer periods of time, step in and suggest they seek professional support.

Protect your peace: Know when to seek help as someone who is struggling

Understanding their mental health is essential for students to maintain their well-being. They should pay attention to their thoughts and feelings, and recognize when their usual coping strategies are not working. If they find themselves struggling to get out of bed, losing interest in activities or feeling stuck in a deepening depression, it is time to reach out for help.

Muscle tension, stress and physical symptoms like muscle spasms are common when under significant mental strain. Self-care through relaxation exercises, getting adequate sleep and being in comfortable environments can help alleviate these symptoms.

Talking about mental health: How to facilitate difficult conversations

For the student who is struggling with their mental health

Gen Z is leading the charge to destigmatize mental health. An American Psychiatric Association report found Gen Z is more likely to have received treatment or gone to therapy compared to Millennials, Gen X’ers, Baby Boomers, and the Silent Generation. Additionally, data from The Jed Foundation find that stigma is not a top barrier for teens seeking mental health support.

However, discussing feelings – especially emotions that are unfamiliar or overwhelming – can be challenging to share with others. If a student is struggling, they should be encouraged to approach these conversations by:

Choosing the right time and place

Find a time when they feel relaxed and in control, and select a private, comfortable location where they won’t be interrupted. Some students find it easier to talk over the phone, Zoom or FaceTime instead of being in person. Try to find a time to talk when they will not be cut short or interrupted (plan for at least 30 minutes to an hour). Feeling rushed to get your point across or share feelings may increase anxiety and stress. Finally, try to get a good night’s sleep before speaking with someone, if possible. Sufficient sleep will help the student feel calmer and help to regulate their emotions.

Starting with someone they trust

Begin by talking to someone they trust, even if they’re not a professional. While they may not have all the answers, they can provide support and help the student seek professional help. If the student is already in counseling, role-playing during a therapy session can help them feel more prepared and anticipate likely questions.

Remembering it’s okay to not be okay

It is normal to feel overwhelmed at times, and it is better to share these feelings with someone than to go through it alone. The person a student confides in can help them connect with a professional who can guide them through their thoughts and emotions.

Once a student feels physically prepared, here are things to remember during the conversation:

Talk about how their mental health affects the way they function day-to-day.

For example, your support person will want to know if the student is having difficulty sleeping, unable to concentrate, no longer enjoying things you used to enjoy, or having no desire to connect with friends or family.

Share how they feel the support person can help.

Simple requests such as “Please text or call me more often.” “Can we make a plan for more face-to-face or in-person visits?” or “May I call you just for a pep talk?” can be really useful.

Let them know the student is not looking for their support person to fix it, they are simply looking for support.

This will help set the expectations and lower possible stress so everyone does not start scrambling to solve or fix the challenges right away.

Share who is designated as part of their support system and explain why.

Knowing their loved one is surrounded by others who care about them and want what’s best for them may be just as reassuring.

If necessary, use self-soothing techniques during the conversation.

It is okay to take a break to complete a breathing exercise, short meditation, or grounding technique.

If the student is uncomfortable having the conversation on their own, that’s okay. They don’t have to be alone! It is okay to incorporate the support of a friend or loved one who knows what is going on with the student’s mental health.

Ensure your campus is a safe space for students.

Learn more about how virtual health care can support your campus.

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For the person whose friend or family member is struggling with their mental health

Engaging with someone who is clearly struggling with their mental health can be intimidating and scary, but it is not something to ignore. Especially if they are suicidal, sensitive conversations require care, empathy, and patience.

Approach with compassion and openness in a safe, nonjudgmental space.

Make sure the conversation happens in a private, comfortable setting where the person feels safe. Allow them to speak without interrupting or rushing them. Acknowledge their feelings and show that you care about their well-being.

Offer support, not solutions

Validate their feelings and focus on being a supportive presence rather than trying to solve their problems. Gently suggest that speaking with a mental health professional can help.

Be direct if suicide is a concern

Be direct but gentle, “Are you thinking about harming yourself or ending your life?” It is a myth that asking someone if they are suicidal will put the idea in their head. Stay calm if they say yes. Let them know that you are there for them and will help them find support. Do not leave them alone. If they are in immediate danger, stay with them and contact a mental health professional, campus counselor, or a suicide hotline (such as 988).

Encourage connection and follow-up

Help them build a support system. Having a core group to rely on is essential for long-term mental health. Check in on them after your conversation to show ongoing care and concern. Consistent support can make a big difference in their recovery.

Share resources

Be familiar with your school’s mental health services or student wellness centers and offer to help connect them. Provide numbers for hotlines such as the National Suicide Prevention Lifeline (988 in the U.S.) or local mental health crisis services. Additionally, many college and university campuses have partnerships with organizations like Active Minds and The Jed Foundation that provide critical education and resources for student mental health, well-being, and suicide prevention.

One in every ten college students nationwide has 24/7 access to the TimelyCare app from their phone or other device. TimelyCare offers a free online mental health course created by Jack.org, in partnership with Born This Way Foundation, to provide people with the knowledge, skills, and confidence needed to safely support anyone struggling with their mental health.

Coastal Carolina student, Francesca Salamone is appreciative of the Be There Certificate training.

A friend or family member could be the key to their loved one ultimately seeking and receiving the professional support they need.

Ensuring a stellar provider network: Why quality matters

Representation in health care matters and makes a difference in health outcomes for students.

Culturally competent mental health providers that reflect the diversity of your campus are one key to student well-being. For example, over 50% of TimelyCare’s provider network identify as people of color, and through TimelyCare’s partnership with Violet, mental health and medical providers are trained in a cultural competence upskilling program to deliver improved identity-centered care for BIPOC, LGBQ, and TGNC patients.

Keisha Jones, VP of student affairs at Davidson-Davie Community College, shares how TimelyCare keeps students connected to care beyond what campus resources can offer, with 24/7 support even in crisis situations.

Remember, it is not uncommon to feel overwhelmed, and it is always okay to seek help. Nobody has to navigate these challenges alone, Whether through a peer, a trusted adult, or a professional. By building a solid support system and taking proactive steps to protect our mental health, we can safeguard our well-being and that of those around us.

TimelyCare is here to help. During National Suicide Prevention Month, make a positive impact with Suicide Prevention Month resources for your campus. TimelyCare’s robust collection of online resources offers strategies, articles, and facts to help campus leaders build a sense of belonging among students that can positively impact suicide prevention efforts.

The post Comfortable Conversations: Creating Safe Spaces for Difficult Topics appeared first on TimelyCare.

10 Signs a Student Needs Mental Health Support and How to Take Action

Seli Fakorzi — Wed, 01 May 2024 18:57:51 +0000

Recognizing when you need mental health support is a crucial step toward prioritizing your overall well-being. Yet, so often we find ourselves living life at such a fast pace that we’re challenged to acknowledge when we’re struggling and even more paralyzed to take action. In fact, Active Minds reports that 67% of people ages 18-24 with anxiety or depression don’t seek treatment at all.

Mental health connects to student success

For students, finding support to start their journey to become healthier and happier is personal, and it looks different for everyone. Studies show that college students seek support from their peers first, while others prefer to get help from a licensed professional.

Rick Gatteau, VP for student affairs at Stony Brook University, shares how TimelyCare’s ROI for the school is centered on the 24/7 access to high-quality care provided to students.

Investing in mental health support is an investment in students’ success and well-being. The collegiate experience is filled with unique challenges, including academic pressure, social adjustments and personal growth. When students prioritize their mental health, they are better equipped to handle these challenges and thrive academically by learning coping strategies and stress management techniques to improve their focus, concentration and overall well-being. This ultimately means better academic performance and a more fulfilling college experience. The mental health support students receive in college will help them to develop resilience and skills that will benefit them long after school.

10 common signs that indicate a student may need support

While signs of mental health challenges vary from person to person, the following are 10 common signs that indicate your student may benefit from support.

1. Persistent sadness or hopelessness

Feeling down or hopeless occasionally is normal, but if you find that your students are experiencing persistent feelings of sadness, emptiness, or hopelessness that interfere with their daily life or academics, it may be a sign of depression.

2. Anxiety or excessive worry

While it’s normal to feel anxious before a big exam or presentation, constant worry, irrational fears, or panic attacks may indicate an anxiety disorder.

3. Changes in sleep patterns

Insomnia, trouble falling asleep, waking up frequently during the night, or sleeping excessively can all be signs of underlying mental health issues, such as depression or anxiety.

4. Loss of interest or enjoyment

Losing interest in activities once enjoyed or feeling a lack of pleasure in life can be a symptom of depression or other mental health conditions.

5. Difficulty concentrating or making decisions

If a student finds it challenging to concentrate, make decisions, or remember things, it could be a sign of depression, anxiety, or another mental health issue.

6. Changes in appetite or weight

Significant changes in appetite or weight, whether it’s eating too much or too little, can be indicators of mental health problems, such as depression or eating disorders.

7. Social withdrawal

Withdrawing from social activities, isolating from friends and family, or avoiding social interactions altogether may signal underlying mental health issues, such as depression or social anxiety.

8. Irritability or anger outbursts

Experiencing unexplained irritability, anger outbursts, or mood swings that are out of character for a student could be a sign of underlying mental health concerns.

9. Physical symptoms without medical explanation

Persistent physical symptoms like headaches, digestive problems, or unexplained aches and pains that don’t have a clear medical cause may be linked to stress or mental health issues.

10. Thoughts of self-harm or suicide

If a student is experiencing thoughts of self-harm or suicide, it’s essential for them to seek help immediately. These thoughts are serious and should not be ignored. Suicide is the second leading cause of death among young adults.

It is equally important for colleges and universities to be prepared for a crisis in advance. Being prepared for and responding to traumatic events can reduce risk, save lives, and prevent suicide contagion.

Help Your Campus Community Thrive

Learn more about how virtual health care can keep your students, faculty, and staff feeling happy and healthy.

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4 actions to support students

If you recognize any of these signs in your student(s), it’s important to encourage them to seek mental health support. Remind them that they don’t have to navigate these challenges alone. Here are some steps you can take:

1. Talk to someone

Reaching out to a trusted friend, family member, or mentor to share feelings is critical for students to feel safe and supported. Sometimes, simply talking about their feelings can provide relief.

A survey by the American Psychological Association (APA) shows Americans are more likely now than ever to open up about their mental health concerns. According to the research, while stigma remains, 87% of American adults believe having a mental health disorder is nothing to be ashamed of. Additionally, the APA found that Gen Z is more likely to report if they are struggling with their mental health.

Additionally, providing support for campus faculty and staff can help students to feel more comfortable opening up. A recent TimelyCare survey found that 6 out of 10 faculty and staff members are struggling with mental health issues such as stress, anxiety or depression. Additionally, more than half of respondents admitted contemplating leaving their positions due to burnout, heightened workloads and overwhelming stress.

Employee well-being is critical to sustaining the foundation of higher education. Fostering the well-being of this cohort means building and sustaining the backbone of higher education.

Cynthia Hernandez, VP for student success at Texas State University, highlights the importance for on-demand emotional support for students who need to talk to someone.

Matthew Inman, a student at Washington University in St. Louis, talks about how TimelyCare was his introduction to mental health care.

2. Seek professional help

Whether students are on or off campus, developing a comprehensive approach to student health and well-being requires meeting students where they are with resources to improve their mental health whenever, wherever, and however, they need support. Contact TimelyCare to learn how a student-centered approach to mental health today can improve student success outcomes tomorrow.

3. Use support resources

By offering a variety of resources for students, including helplines, online chat services, and support groups for individuals struggling with mental health issues, colleges and universities create a culture of caring that empowers students to act. Equally important to providing these critical resources is to make sure students are aware that they exist.

Rick Gatteau, VP for student affairs at Stony Brook University, shares how the institution is leveraging TimelyCare’s marketing assets to help overcome a national trend of men being less likely to seek help.

4. Prioritize self-care

Take care of yourself by practicing self-care activities like exercise, mindfulness, getting enough sleep, and engaging in hobbies that bring you joy.

Prioritize campus mental health to build a thriving campus

Seeking help for your mental health is a sign of strength, not weakness. Students, faculty and staff deserve to feel happy, healthy, and supported, and by providing resources to help them on their journey creates a thriving campus community.

The post 10 Signs a Student Needs Mental Health Support and How to Take Action appeared first on TimelyCare.

The Power of Peer Support for the Mental Health and Well-Being of College Students

Seli Fakorzi — Tue, 05 Dec 2023 19:41:57 +0000

College life often involves a whirlwind of new experiences, academic challenges, and personal growth. However, the pressures and transitions associated with higher education can negatively impact students’ mental health. According to a national survey of 1,200 college students entering the 2023-24 school year, peer support is the top way students plan to cope with stress and anxiety.

Peer support serves as a crucial initial step in seeking help, effectively dismantling the stigma surrounding mental health care. Particularly beneficial for students grappling with loneliness and isolation, online peer interactions may also be helpful to those with serious mental illnesses, fostering a greater sense of social connectedness and belonging amid daily challenges.

How peer support enables student success

A student might turn to a peer first for many reasons. They may not be comfortable seeking in-person support. Perhaps they haven’t deemed their struggles “important enough” to seek professional help. Or the student may just be looking for a peer they can identify with who has been through a similar situation.

Peer support is critical for student success

Create a healthier, happier college experience for students with a virtual peer community

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Accessibility and inclusivity

Digital peer support platforms break down geographical and time barriers, providing students with 24/7 access to a supportive community. This accessibility is particularly valuable for those who may hesitate to seek help in traditional settings due to stigma or scheduling constraints. By fostering inclusivity, digital peer support ensures that every student, regardless of their background or circumstances, has a space where they can connect with others facing similar challenges.

Reducing stigma

The anonymity provided by digital platforms can be a powerful tool in combating the stigma surrounding mental health. Students may feel more comfortable sharing their thoughts and feelings when shielded by the relative anonymity of online interactions. Digital peer support creates a safe space for open dialogue, allowing individuals to express themselves without fear of judgment. Breaking down these barriers encourages more students to seek help and support, ultimately contributing to a healthier campus culture surrounding mental health.

Shared experiences and empathy

One of the unique strengths of digital peer support is its ability to connect students who share similar experiences. Whether it’s the stress of exams, the challenges of adjusting to college life, or the complexities of balancing academics and personal life, connecting with peers who can relate on a personal level can be incredibly comforting. The empathy that arises from shared experiences fosters a sense of community and understanding, helping students realize they are not alone in their struggles.

Real-time support

Digital peer support offers real-time assistance, allowing students to seek help when they need it most. This immediacy can be crucial during times of crisis or intense stress. Whether through instant messaging, group chats, or video calls, connecting with peers in real time can provide much-needed emotional support and guidance.

Promoting positive mental health practices

In addition to offering support during challenging times, digital peer support platforms can serve as a hub for promoting positive mental health practices. Peer-led discussions, resources, and tips for stress management, self-care, and overall well-being can be shared, creating a virtual environment that actively encourages mental health awareness and proactive self-care.

TimelyCare Peer Community

Recognizing that most college students with mental health issues turn to each other first, TimelyCare developed Peer Community, an easily navigable, safe online space for students to directly support and encourage each other on their wellness journeys. The TimelyCare Peer Community fosters understanding, empathy, and shared experiences. Licensed clinical staff equipped with AI moderation ensure community standards and prevent abuse such as offensive language, hate speech, and personal identification. Care coordinators reach out to students who show signs of needing more support and suggest options for the next level of care in the TimelyCare platform or via on-campus resources.

Half of students using TimelyCare’s digital self-care resources and Peer Community do not seek provider visits, emphasizing the need for additional, self-guided on-ramps to care.

Key topics driving Peer Community engagement include relationships, depression, anxiety, stress, and student life.

What students say about TimelyCare’s Peer Community

Engagement in the TimelyCare Peer Community is robust with nearly 500,000 interactions in 2023, and students have provided direct feedback about their experiences.

“In the Peer Community, it’s nice to see other people going through the same things that I am. It’s very refreshing to see, ‘I know what you’re feeling and I’m in the same boat.'”

American River College Student

"My experience with TimelyCare has been great. TimelyCare isn't just an app, it's a community that helps you connect with your peers. It also has services that I wouldn't have access to because I am an international student."

Lee College Student

“I really like the Peer Community feature on the app. You have that 24-hour access and you can also go and express how you feel anonymously.”

Claflin University Student

“What I like most about it is being able to basically communicate anything that's going on in my life and receiving support or finding solace through other people who might be experiencing something similar. And I like how it doesn't have to be very professional, it's very peer to peer, it's very community, and it feels safe being able to share that knowledge or share that experience with people who may not necessarily be close peers that I wouldn't feel comfortable sharing.”

El Camino College Student

“I really like the Peer Community feature on the app. You have that 24-hour access and you can also go and express how you feel anonymously.”

– Student, Claflin University

“In the Peer Community, it’s nice to see other people going through the same things that I am. It’s very refreshing to see, ‘I know what you’re feeling and I’m in the same boat.’” – Student, American River College

“What I like most about it is being able to basically communicate anything that’s going on in my life and receiving support or finding solace through other people who might be experiencing something similar. And I like how it doesn’t have to be very professional, it’s very peer to peer, it’s very community, and it feels safe being able to share that knowledge or share that experience with people who may not necessarily be close peers that I wouldn’t feel comfortable sharing.”

– Student, American River College

“My experience with TimelyCare has been great. TimelyCare isn’t just an app, it’s a community that helps you connect with your peers. It also has services that I wouldn’t have access to because I am an international student.” – Student, Lee College

“In the Peer Community, it’s nice to see other people going through the same things that I am. It’s very refreshing to see, ‘I know what you’re feeling and I’m in the same boat.’”

– Student, American River College

“I really like the Peer Community feature on the app. You have that 24-hour access and you can also go and express how you feel anonymously.”

– Student, Claflin University

“”My experience with TimelyCare has been great. TimelyCare isn’t just an app, it’s a community that helps you connect with your peers. It also has services that I wouldn’t have access to because I am an international student.””

– Student, Lee College

As universities adapt to the ever-evolving needs of their student populations, integrating digital peer support into existing mental health initiatives is a transformative step toward creating healthier and more resilient college communities. By promoting accessibility, reducing stigma, fostering empathy through shared experiences, providing real-time support and encouraging positive mental health practices, these platforms play a vital role in shaping a campus culture that prioritizes every student’s well-being.

The post The Power of Peer Support for the Mental Health and Well-Being of College Students appeared first on TimelyCare.

The Need for Mental Health Support When Tragedy Occurs

Seli Fakorzi — Thu, 12 Oct 2023 18:18:00 +0000

A lot is going on in the world today. The news and response on social media can feel overwhelming. With the compounding stress of politics, the pandemic, war abroad, violence, and tragedies at home, it’s no wonder mental health is suffering in America and rampantly among college students. The question is, how do we cope with the mental exhaustion of life in our evolving new normal?

Watching the news or scrolling through social media exposes us to upsetting political developments, tragedies resulting from violence, accidents, and natural disasters that can compound distress. Whether we’ve been directly impacted by trauma or disaster or we empathize with those who have, those emotions can be hard to work through.

The compounding stress around the world

Heightened aggression and violence including the recent terrorist attacks by Hamas, the unfolding war in Israel and Gaza, and the ongoing war in Ukraine have the entire world on edge.

As we look at the effect this poses on higher education, the overwhelming stress of tragic events can leave college students looking for ways to express discontent with the world where they live. For example, studies show a 135% increase in depression and 110% increase in anxiety from over the past decade, resulting in a frightening rise in suicidal ideation – over 25% of 18- to 24-year-olds say they’ve seriously considered suicide. The effects of discontent also result in social and emotional distress, vicarious trauma, extreme violence and hatred, fatigue and frustration, substance use disorder, and a host of other mental health conditions.

Given these compounding factors, how can you manage self-care when tragedy occurs?

Support students when they need it most

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Managing self-care when tragedy occurs

In my experience in mental health and wellness, there are a few principles that students can follow for managing self-care when tragedy occurs.

1. Moderate your news intake

Screen time increases stress. So, you shouldn’t feel bad about taking a break from the news and social media. Unplugging is healthy. Too much news can worsen your fear response and increase stress. If you’re having trouble pulling away from screens, give yourself a limit of how many times per day you check media outlets.

2. Practice mindfulness

Mindfulness and meditation help to reduce stress during difficult times, while enhancing mood and self-esteem. I suggest centering yourself by taking a short walk, sitting outside for five minutes, or being present in the space where you are. Take a few deep breaths and connect with your surroundings. What do you hear? What do you see? How many things can you touch and what do they feel like? This activity helps you be in the moment, putting space between what you see happening in the news or online and where you are now.

3. Connect with others

Share your concerns and how you are feeling with a friend or family member. Maintain healthy relationships and build a strong support system. And if distress impacts activities of your daily life for several days or weeks, talk to a counselor or doctor. (You may also want to join a support group or contact the Substance Abuse and Mental Health Services Administration (SAMHSA) national center hotline at 1-800-985-5990.)

Signs you might need extra mental health support

Serious warning signs of stress and mental illness can vary in severity and duration. Some signs to watch for include:

Change in sleep habits such as insomnia, oversleeping, or tossing and turning
Aches, pains, and headaches not attributed to other health conditions
Anxiety and irritation that affect behavioral health
Emotional ups and downs or feeling out of control
Dissociating or withdrawing
Appetite changes
Inability to focus
Inability to stop thinking about a particular trauma

If any of these symptoms negatively impact your life, it may indicate that you should seek out professional help for your mental health. If you can’t do the things you used to do — especially things that brought you joy, it’s probably time to get professional help. If you’re unable to function in your daily life, now is the time to talk to someone who can work through it with you.

If you’ve tried to reduce stress on your own but are still feeling overwhelmed, you aren’t alone. It’s imperative to seek support from mental health professionals like psychologists, psychiatrists, therapists, and primary care doctors. Psychiatrists may prescribe medication to help you cope with stress, anxiety, and other diagnoses. Meanwhile, psychologists, therapists, and counselors can provide relief with various forms of talk therapy. Holistic health practitioners can provide relief as well.

When to suggest professional help for others

Certain emotions or behaviors may signal it’s time to encourage a roommate, family member, friend, or loved one to seek professional help for their mental health. Here are a few things to watch for in those close to you:

Uncontrollable crying
Hypersensitivity
Unable to stop talking about a particularly traumatic event
Struggling to work or keep up with studies
Unable to handle stress with normal coping strategies
Difficulty maintaining a healthy appetite or experiencing significant weight loss
Using drugs or alcohol to cope
Engaging in risk-taking behaviors
Unable to focus
Sleeplessness
Lack of interest in activities that once brought enjoyment
Panic attacks
Mistrust of people they normally confided in
Overwhelming sense of guilt and unworthiness
Restlessness or agitation
Anger and violent outbursts

If a roommate, friend, or family member talks about suicidal or homicidal thoughts, I strongly recommend you take those statements seriously and immediately call a professional for help.

Strategies for crisis support in higher education

As the mental health of college students has worsened, in many cases, access to on-campus services is harder to get. This in and of itself is a tragedy, and sadly, a preventable one – one which leaves the potential for struggling students to slip through the cracks in the event that trauma or tragedy occurs.

So, what can higher education do to prepare to support students during a crisis?

1. Prepare for tragedy

It’s critical that postvention planning be done in advance for likely traumatic events (e.g., natural disasters, active shooters, national and global tragedies, on-campus suicide, etc.). Plans should be specific enough to be useful, while flexible enough to apply to various circumstances. The ultimate goal is to prepare the community to know how to respond in the event of a tragedy. Postvention efforts should be reviewed regularly to examine the effectiveness of responses and explore issues that could have been handled better. This postvention guide created by a Higher Education Mental Health Alliance (HEMHA) Project is a helpful resource.

2. Create an emergency operation planning team

The emergency operations planning (EOP) team should include school personnel from various departments (e.g., administrators, educators, psychologists, nurses, facilities managers, transportation managers, food personnel, family services representatives). It should also include student and parent representatives, as well as individuals and organizations that serve the interests of students, staff, parents, racial minorities, and religious organizations. The team should be small enough to permit close collaboration with community partners, while also representing the school and its community. Together the EOP should develop systems and preparedness protocols for likely tragedies so the community knows how to respond both during and in the immediate aftermath of tragic events.

3. Make space for students to process after a tragedy

More than anything, students will need to talk after a tragedy, and also during a difficult ongoing event (e.g., Israel-Hamas war, war in Ukraine). They’ll need peer support, as well as faculty, staff, and college administrators to listen empathically as they express their feelings and concerns.

For more initiatives higher education can use to support students during a crisis, visit the TimelyCare resource center to learn how to create a college campus environment that promotes mental well-being, and can help students navigate the compounding stress of the pandemic, war abroad, violence, and more.

The role of 24/7 care during a tragedy

The bottom line is that as humans, we all need support. And while not everyone has used a service like TimelyCare, it’s good to know there is professional help available if needed. In those times when we deal with a tragedy so horrific that it can spiral us into darkness and depression, it’s encouraging to know there’s another human available for support 24/7/365.

When colleges use a technology platform like TimelyCare to ensure continuity of care, it creates a campus culture that enables students to access care efficiently — especially during times of prolonged tragedy, when patient volume and visits are higher. A fully integrated telehealth or virtual health care solution helps students meet their care needs around the clock and more quickly than traditional care facilities can provide. TimelyCare provides on-demand emotional support, a peer community, scheduled counseling, and psychiatry (by referral) to support student mental health. And that means peace of mind for campus administrators, health care professionals, students, and their families.

Contact us to learn how an integrated healthcare solution with telehealth can support your students’ health, academic success, and personal well-being during times of tragedy.

The post The Need for Mental Health Support When Tragedy Occurs appeared first on TimelyCare.

The Need for 24/7 Suicide Prevention Resources

Seli Fakorzi — Mon, 28 Aug 2023 20:18:07 +0000

Suicide is the 10th leading cause of death in the U.S. and the 2nd leading cause of death among teenagers. The Mayo Clinic also cites suicide as the second-leading cause of death in young people ages 20 to 24. Additionally, data from the American Academy of Sleep Medicine (AASM) shows that suicides are more likely to occur between midnight and 4:00 a.m. compared to daytime or evening hours. These stats raise an important question for higher education professionals: does your after-hours mental health care provide the support students need?

Why are 24/7 suicide prevention resources needed?

Crisis can strike anytime

Mental health challenges don’t adhere to regular business hours. People experiencing suicide ideation may feel most vulnerable during the late hours of the night when conventional support services may be unavailable, increasing the risk of a suicide attempt. Having 24/7 suicide prevention resources ensures that help is accessible whenever it’s needed, offering a lifeline during critical moments.

Reduce immediate risk

Immediate support during a crisis can significantly reduce the risk of suicide. Timely interventions, such as talking with a crisis counselor or helpline, provide essential emotional support and coping strategies, helping individuals find reasons to hold on to hope. Research from the 988 Suicide & Crisis Lifeline, formerly known as the National Suicide Prevention Lifeline, reveals that lifeline calls leave callers feeling less depressed, less suicidal, less overwhelmed, and more hopeful after speaking with a lifeline counselor.

Stigma reduction

The availability of 24/7 resources sends a powerful message that seeking help for mental health challenges is encouraged and supported. This can contribute to reducing the stigma surrounding mental health issues and encourage more people to reach out for assistance. Despite significant progress in recent years to normalize mental health care, there remains a stigma for some students associated with simply walking into a counseling center or clinic. As such, virtual care that can be accessed at home or in a residence hall helps to remove that stigma, facilitating suicide prevention.

What are the impacts of 24/7 suicide prevention resources?

Save lives

The most significant impact of 24/7 suicide prevention resources lies in their potential to save lives. When individuals in crisis have access to immediate support, a compassionate voice on the other end of the line can provide hope, empathy, and reassurance that someone cares and is willing to listen. This can make a profound difference in a person’s darkest moments, ultimately saving lives. A compassionate voice on the other end of the line can provide hope, empathy, and reassurance that someone cares and is willing to listen, making a profound difference in their darkest moments.

Promote early intervention

24/7 resources promote early intervention, which can prevent the escalation of mental health challenges. By offering support at the onset of distress, these resources can help individuals before their situation becomes more critical, fostering a proactive approach that can lead to brighter outcomes.

Provide continuous support

Mental health issues do not adhere to a 9-to-5 schedule. 24/7 resources and provide a safety net for those who may experience fluctuating emotions and needs, and ensure that individuals have continuous access to support and assistance, reinforcing the importance of ongoing mental health care.

24/7 mental health care saves lives.

Learn more about the importance of after-hours care so that students feel supported.

Learn more

How can colleges and universities implement 24/7 suicide prevention resources?

Collaborate with mental health organizations

Schools can strengthen their support system by collaborating with reputable mental health organizations, like TimelyCare, which offers a 24/7 Crisis Line and integrated crisis support. These valuable partnerships ensure that students and staff have access to professional assistance whenever needed.

Empower through training and education

Empowering faculty, staff, and students with training on recognizing the signs of distress and appropriate responses is crucial for creating a compassionate and understanding school community. By providing comprehensive education on mental health and suicide prevention, schools can build a network of empathetic individuals who can offer support when needed.

Use online resources and hotlines

Recognizing the diverse nature of students’ schedules and personalities, educational institutions can embrace the power of online platforms and hotlines that offer 24/7 support. These resources prove particularly beneficial for college students and those engaged in online learning, ensuring they have immediate access to help and support during challenging times, bridging the gap, and reaching those who may not have access to on-campus resources.

As we commemorate National Suicide Prevention Awareness Month, we must emphasize the significance of 24/7 suicide prevention resources. Crisis situations don’t always happen during regular hours, and timely support can make a life-saving difference. By providing accessible and continuous resources, we can work toward reducing the risk of suicide.

Care delivered through telehealth is fast, easy, and efficient. It eliminates wait times, reduces the stigma of seeking care, and is available at the moment a student needs care. Telehealth helps eliminate the days or weeks many students typically have to wait for an on-campus counseling center appointment. With telehealth, the appointment is when and where they need it.

Contact TimelyCare to learn how 24/7 crisis resources can make a difference in the lives of your students.

Want to learn more about TimelyCare’s 24/7 Crisis Line? Visit timelycare.com/crisis-line/

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How Student Belonging Connects to Retention

Seli Fakorzi — Thu, 22 Jun 2023 14:26:57 +0000

With higher education dropout rates at alarming levels, colleges and universities are pressed to improve student retention. Research suggests that students who report a higher sense of belonging at the end of the first year persist more in their second and third years and report lower levels of mental health issues. So, how do colleges and universities foster a greater sense of belonging?

What does it mean for a student to feel belonging?

For students to experience a sense of belonging, it means they feel valued, respected, and connected to the broader campus community. This feeling of connection plays a significant role in motivating students and boosting their confidence, ultimately driving them to achieve more academically and personally.

According to an article published in the College Student Affairs Journal, belonging is particularly critical for first-year college students, as it sets the foundation for their success and persistence throughout their academic journey. Establishing a sense of belonging early helps first-year students navigate the challenges associated with transitioning to college life and increases their likelihood of thriving in their new environment.

As outlined in the scholarly journal mentioned above, the concept of belonging encompasses four domains:

1. Social domain

The social domain revolves around interpersonal relationships, social connections, and a sense of acceptance among peers and within the campus community. Students who feel a sense of belonging in this domain experience a supportive network of friends and acquaintances and feel accepted for who they are within their social circles.

2. Academic domain

The academic domain relates to the student’s connection to the university as a whole and the classroom environment. In this domain, students who feel a sense of belonging perceive themselves as active participants in their education. They establish positive interactions with faculty and staff, have a sense of support and encouragement, and believe in their ability to succeed academically, all of which promote student success.

3. Personal space domain

The personal space domain encompasses satisfaction and personal interests. It focuses on students finding fulfillment and satisfaction in activities that align with their passions, hobbies, and personal identity. Engaging in these activities helps students develop a sense of purpose and authenticity, contributing to their overall feeling of belonging.

4. Surroundings domain

The fourth and final domain is the surroundings domain, which pertains to the physical environment. It includes factors such as accommodation quality and campus location. Students who feel a sense of belonging in this domain find themselves comfortable and at ease with their physical surroundings. Feeling safe, supported, and at home in the campus environment contributes to their overall sense of belonging.

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A strong sense of belonging benefits students across the four domains outlined above. Socially, it fosters meaningful relationships and emotional well-being. Academically, it boosts engagement and confidence. Personally, it promotes fulfillment and self-expression. In surroundings, it creates a supportive and comfortable environment. By fostering belonging in these four domains, colleges and universities cultivate an environment where students can thrive, paving the way for their success, resilience, and long-term satisfaction. And, with increased success, resilience, and satisfaction, comes the potential for increased retention rates.

Challenges to cultivating belonging

Multiple academic studies highlight the challenges faced in building a sense of belonging among college students. Three key challenges identified include:

Identity factors: Students from underrepresented racial and ethnic minority backgrounds (e.g., Latinx, Black/African American, etc.), as well as first-generation college students and low-income students, often report a lower sense of belonging compared to their counterparts. These students may already carry doubts about their place in higher education due to historical exclusion or negative stereotypes. Addressing these identity-related challenges is crucial to fostering belonging.
Interpretation of challenges: Students with limited knowledge of how college works or those who have experienced discrimination may interpret the difficulties they encounter as evidence that they do not belong. They may associate challenges with their social group and perceive them as confirmation that they are out of place. Helping students reframe their interpretations and providing appropriate support is essential to maintaining a sense of belonging.
Practical constraints: Certain students face practical constraints that make it more challenging to cultivate a sense of belonging through traditional means. For instance, students who commute long distances, work while attending school, or have caregiving responsibilities may find engagement in campus activities more difficult. Identifying alternative ways to connect and fostering inclusivity in diverse student circumstances is important.

By acknowledging and addressing these challenges, colleges, and universities can work toward creating an environment in which all students feel a sense of belonging and can thrive academically and personally.

Impact of belonging on students

Belonging plays a significant role in shaping the college experience, both positively and negatively. Here are some of the effects of belonging on college students:

Impact of lack of belonging:

Lack of belonging is most acute for underrepresented students. Students from marginalized groups may already arrive on campus questioning if they belong there, leading to feelings of alienation and a decline in academic performance.
Students who don’t feel a sense of belonging are more likely to drop out, as they may struggle with feelings of isolation and disengagement.
The absence of belonging can have adverse effects on mental health, particularly with increasing rates of depression and anxiety. Students who feel disconnected from the campus community may experience heightened stress and emotional distress.

The positive effects of belonging:

College students who feel a strong sense of belonging experience higher rates of personal and academic success. They tend to have better grades, higher persistence rates, and greater engagement in their academic pursuits.
Belonging positively influences mental health outcomes. Students who feel connected and supported by their college community often experience improved well-being and a greater sense of purpose.
Educational research indicates that belonging is particularly important for underrepresented racial and ethnic minority students, as well as first-generation/low-income students. Cultivating college students’ sense of belonging through connections with an affinity group, such as those based on race, religion, academic interests, or athletics, can provide a vital support system and contribute to their overall college experience.

How higher education can foster a sense of belonging for students

Colleges and universities can foster a sense of belonging among students through various strategies. The following approaches, based on recommendations from The Advocate, The Chronicle of Higher Education, and Third Way, can contribute to creating a supportive and inclusive environment.

Creating a positive and supportive school environment

Institutions should prioritize inclusivity and create an environment that welcomes and supports students from diverse backgrounds. This includes considering factors such as race, ethnicity, religion, and socioeconomic background to ensure all students feel valued and included.

Encouraging social interactions

Regular activities such as games, team-building activities, mentoring, or social impact projects can facilitate social interactions among students. These activities provide opportunities for students to connect with one another, develop friendships, and foster a sense of belonging within their peer groups.

Celebrating diversity

Recognizing and embracing diversity within the student body can create inclusive learning opportunities. It is essential to train teachers and staff to identify and address language, socio-economic, and cultural barriers that may affect students’ sense of belonging.

Promoting teacher-support rapport

Faculty members and staff play a crucial role in supporting student mental health and fostering a sense of belonging. Creating a safe and respectful learning environment where students feel comfortable seeking support and guidance is important.

Setting clear expectations and guidelines

Establishing clear policies on bullying, harassment, and discrimination promotes safe and supportive environments. These policies should promote kindness, respect, and inclusiveness among students.

Introducing a director of inclusion and belonging

Some institutions are hiring professionals dedicated to fostering belonging, such as a Director of Inclusion and Belonging, who can lead initiatives and create a culture of inclusivity on campus.

Ensuring active inclusion

Institutions should take steps to actively include all students. This includes pronouncing student names correctly, respecting chosen names for transgender or nonbinary students, meeting basic needs, accommodating students with disabilities, and engaging in dialogue with students to understand their experiences, particularly within specific social identity groups.

Incorporating engagement activities

Organizing activities and programs that are associated with a high sense of belonging can further enhance the student experience. These initiatives can include workshops, seminars, and events focused on fostering a sense of belonging.

Investing in a culture of belonging

Institutions should invest in creating a culture of belonging, as it has been shown to contribute to improved grades, persistence, and completion rates, especially among racial-ethnic minority students, first-generation students, transfer students, and those with high financial needs.

By implementing these strategies and developing evidence-based approaches to enhance student completion, higher education institutions can create an environment where all students feel a strong sense of belonging, leading to improved academic success and overall well-being, and ultimately increased retention rates.

How can TimelyCare help colleges and universities cultivate belonging?

TimelyCare offers colleges and universities valuable support in cultivating a sense of belonging on their campuses. By leveraging TimelyCare services, institutions can enhance the overall student experience and promote a culture of inclusivity and support.

One way TimelyCare supports colleges and universities is by providing convenient access to telehealth services. Through virtual platforms, students can easily connect with healthcare professionals, including mental health counselors and medical practitioners. This accessibility breaks down barriers to care, ensuring that students can receive prompt and comprehensive support for their healthcare needs. By offering convenient and flexible options, TimelyCare helps students feel valued and supported by their institution.

TimelyCare’s services go beyond mental health support, encompassing medical consultations and general counseling. This comprehensive approach recognizes that students’ well-being extends beyond mental health, addressing their holistic needs. By offering a range of services, TimelyCare demonstrates a commitment to supporting students’ overall health and shows students that their institution cares about their well-being.

TimelyCare also takes a collaborative approach, working closely with colleges and universities to effectively integrate our services into the campus community . By customizing our offerings to align with the institution’s goals and values, we become an integral part of the student support system. This collaborative effort fosters a sense of belonging by showcasing the institution’s dedication to student well-being and providing tailored support that meets the specific needs of the campus community.

By incorporating TimelyCare into their resources, colleges and universities reinforce the message that students’ health and well-being are top priorities. This integration of telehealth services contributes to a supportive environment in which students feel cared for and connected. Knowing that comprehensive support, including accessible telehealth options, is readily available, students develop a sense of belonging knowing that their institution is committed to their success not just academically, but emotionally and socially as well.

TimelyCare plays a vital role in helping colleges and universities cultivate a sense of belonging among their students, increasing the possibility for improved retention and positive student outcomes. By offering accessible telehealth services, comprehensive support, and fostering collaboration, we can help you create a campus environment where students feel valued, supported, and connected.

Contact TimelyCare today.

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