{"id":28003,"date":"2025-08-07T16:43:44","date_gmt":"2025-08-07T21:43:44","guid":{"rendered":"https:\/\/timelycare.com\/?p=28003"},"modified":"2025-11-14T10:41:20","modified_gmt":"2025-11-14T16:41:20","slug":"from-crisis-to-connection-how-to-help-students-in-their-toughest-moments","status":"publish","type":"post","link":"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/","title":{"rendered":"From Crisis to Connection: How to Help Students in Their Toughest Moments"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#mental-health-crises-and-suicide-among-college-students\" data-wpel-link=\"internal\" target=\"_self\">Mental health crises and suicide among college students<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#what-is-a-mental-health-crisis\" data-wpel-link=\"internal\" target=\"_self\">What is a mental health crisis?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#how-to-recognize-a-student-in-crisis\" data-wpel-link=\"internal\" target=\"_self\">How to recognize a student in crisis<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#3-steps-to-crisis-management\" data-wpel-link=\"internal\" target=\"_self\">3 steps to crisis management<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#1-identify-the-crisis\" data-wpel-link=\"internal\" target=\"_self\">1. Identify the crisis<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#2-assess-risk\" data-wpel-link=\"internal\" target=\"_self\">2. Assess risk<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#3-mitigate-and-connect-to-help\" data-wpel-link=\"internal\" target=\"_self\">3. Mitigate and connect to help<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#how-does-timelycares-crisisnow-provide-247-support\" data-wpel-link=\"internal\" target=\"_self\">How does TimelyCare&#8217;s CrisisNow provide 24\/7 support?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#how-can-faculty-and-staff-be-prepared-to-support-students-in-crisis\" data-wpel-link=\"internal\" target=\"_self\">How can faculty and staff be prepared to support students in crisis?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#crisis-resources-to-support-college-students\" data-wpel-link=\"internal\" target=\"_self\">Crisis resources to support college students<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/timelycare.com\/blog\/from-crisis-to-connection-how-to-help-students-in-their-toughest-moments\/#how-can-campuses-support-students-during-mental-health-crises\" data-wpel-link=\"internal\" target=\"_self\">How can campuses support students during mental health crises?<\/a><\/li><\/ul><\/nav><\/div>\n\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"28003\" class=\"elementor elementor-28003\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-c407e40 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"c407e40\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-17faf8e ae-bg-gallery-type-default\" data-id=\"17faf8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3509dbc elementor-widget elementor-widget-text-editor\" data-id=\"3509dbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Overview<\/h3><p>Mental health crises among college students are increasing in frequency and severity, placing new demands on campus leaders, faculty, and staff. This resource outlines how to recognize signs of crisis, respond effectively, and ensure students are connected to timely, professional support. Learn how tools like TimelyCare\u2019s <a href=\"https:\/\/timelycare.com\/crisis-line\/\" data-wpel-link=\"internal\" target=\"_self\">CrisisNow<\/a> line can strengthen your institution\u2019s ability to respond with confidence and care.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-2bc2cce elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"2bc2cce\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c97f926 ae-bg-gallery-type-default\" data-id=\"c97f926\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea57767 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ea57767\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-bf244e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"bf244e6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb7921b ae-bg-gallery-type-default\" data-id=\"bb7921b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c5fbca elementor-widget elementor-widget-text-editor\" data-id=\"6c5fbca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In the high-pressure world of college life where students juggle academics, relationships, finances, and future goals, mental health crises can emerge suddenly and without warning. When a student feels overwhelmed, isolated, or in distress, knowing where to go or how to respond in those critical moments can make all the difference.<\/p><p>No student should face a crisis alone. That\u2019s why resources like <a href=\"https:\/\/timelycare.com\/crisis-line\/\" data-wpel-link=\"internal\" target=\"_self\">TimelyCare\u2019s <strong>CrisisNow<\/strong><\/a>, our 24\/7 direct mental health crisis support phone line, are so essential. Crisis resources like this are designed to provide immediate, compassionate care for students in their moment of need. Whether you\u2019re a student seeking help, a peer, an RA, or a faculty member looking to support someone in distress, here\u2019s what you need to know about recognizing and de-escalating a mental health crisis and how resources like CrisisNow can help.<\/p><h4><span class=\"ez-toc-section\" id=\"mental-health-crises-and-suicide-among-college-students\"><\/span>Mental health crises and suicide among college students<span class=\"ez-toc-section-end\"><\/span><\/h4><p>The pressures of academic life, financial concerns, and the social-emotional challenges of early adulthood are pushing more students to the brink. Faculty and staff are seeing this firsthand, and the data backs it up.<\/p><ul><li><strong>27%<\/strong> of students report seriously considering suicide in the past year, as reported by the <a href=\"https:\/\/www.acha.org\/wp-content\/uploads\/NCHA-IIIb_FALL_2024_UNDERGRADUATE_REFERENCE_GROUP_DATA_REPORT.pdf\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\">American College Health Association Fall 2024 National College Health Assessment<\/a>.<\/li><li>According to the <a href=\"https:\/\/wisqars.cdc.gov\/\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\">Centers for Disease Control and Prevention<\/a>, <strong>suicide is the second-leading cause of death<\/strong> for college-aged youth.<\/li><li>About <strong>1 in 5<\/strong> students experiences serious psychological distress annually, according to the <a href=\"https:\/\/healthymindsnetwork.org\/research\/data-reports\/\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\">2023-25 Healthy Minds Network study<\/a>.<\/li><\/ul><p>Anxiety, depression, and trauma\u2014combined with academic, social, and financial stress\u2014create an environment ripe for crisis. Students from marginalized communities, especially LGBTQ+ and BIPOC students, often experience even higher levels of distress.<\/p><p>Knowing this, faculty and staff are increasingly the first line of support. Recognizing warning signs and responding compassionately can quite literally save lives.<\/p><h4><span class=\"ez-toc-section\" id=\"what-is-a-mental-health-crisis\"><\/span>What is a mental health crisis?<span class=\"ez-toc-section-end\"><\/span><\/h4><p>A mental health crisis doesn\u2019t always mean thoughts of suicide. It could be a panic attack, psychosis, emotional breakdown, or overwhelming stress. A crisis is subjective: what feels minor to one student might feel insurmountable to another.<\/p><p><strong>Examples include:<\/strong><\/p><ul><li>Suicidal ideation or intent<\/li><li>Disorganized thought processes<\/li><li>Severe panic or anxiety<\/li><li>Intense emotional outbursts<\/li><li>Substance-related emergencies<\/li><li>Severe stress, which makes everyday functioning difficult<\/li><\/ul><p>When left unaddressed, these crises can escalate to self-harm or life-threatening situations.<\/p><h4><span class=\"ez-toc-section\" id=\"how-to-recognize-a-student-in-crisis\"><\/span>How to recognize a student in crisis<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Recognizing a student in crisis starts with paying attention to warning signs that something may be wrong. Students in crisis may not verbalize that they are experiencing a crisis, but they do often display noticeable changes in behavior, mood, or appearance. Recognizing the warning signs, as well as noticing such deviations from someone\u2019s \u201cnormal\u201d baseline, is critical.<\/p><p>Common indicators include: <strong>Statements about hopelessness or death<\/strong> (even vague or joking), <strong>drastic changes in behavior or mood, chronic absenteeism or plummeting grades, unkempt appearance, visible injuries, or signs of substance misuse and social withdrawal or unusual aggression.<\/strong><\/p><p>Trust your instincts. If something feels \u201coff,\u201d it likely is. It\u2019s important to act quickly. Early recognition and intervention can make a significant difference.<\/p><h4><span class=\"ez-toc-section\" id=\"3-steps-to-crisis-management\"><\/span>3 steps to crisis management<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Managing a crisis starts with understanding the steps needed to respond effectively and support those in distress.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-1faaac9 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"1faaac9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5d17a3e ae-bg-gallery-type-default\" data-id=\"5d17a3e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80f29f8 elementor-widget elementor-widget-text-editor\" data-id=\"80f29f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5><span class=\"ez-toc-section\" id=\"1-identify-the-crisis\"><\/span><strong><span style=\"color: #ffffff;\">1. Identify the crisis<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-63e1ee2 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"63e1ee2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-adba3d9 ae-bg-gallery-type-default\" data-id=\"adba3d9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20c545d elementor-widget elementor-widget-text-editor\" data-id=\"20c545d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Look for warning signs and listen for cues. Students may not say \u201cI\u2019m in crisis,\u201d but their words or behaviors may clearly suggest it. Don&#8217;t dismiss signs of emotional dysregulation. Some people may become more irritable and lash out at others more frequently, uncharacteristically; others may cry on a whim; and still others may show dramatic shifts in mood\u2013sad and despondent one minute, then excited and motivated the next.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-665aa18 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"665aa18\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-810db39 ae-bg-gallery-type-default\" data-id=\"810db39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b3a23b elementor-widget elementor-widget-text-editor\" data-id=\"3b3a23b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5><span class=\"ez-toc-section\" id=\"2-assess-risk\"><\/span><strong><span style=\"color: #ffffff;\">2. Assess risk<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-97e8cba elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"97e8cba\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d57a20e ae-bg-gallery-type-default\" data-id=\"d57a20e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a630adc elementor-widget elementor-widget-text-editor\" data-id=\"a630adc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Mental health professionals use tools like the Columbia Suicide Severity Rating Scale (C-SSRS), but faculty can listen for concerning indicators:<\/p><ul><li>Expressed intent or plan to harm oneself or others<\/li><li>Extreme emotional distress<\/li><li>Past history of suicide attempts or trauma<\/li><\/ul><p>If a student expresses any intent to harm themselves or others, or is behaving erratically, this is a high-risk situation.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-aeab5d2 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"aeab5d2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ff9419 ae-bg-gallery-type-default\" data-id=\"3ff9419\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c0128ea elementor-widget elementor-widget-text-editor\" data-id=\"c0128ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h5><span class=\"ez-toc-section\" id=\"3-mitigate-and-connect-to-help\"><\/span><strong><span style=\"color: #ffffff;\">3. Mitigate and connect to help<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h5>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-077a7e0 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"077a7e0\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6f827f ae-bg-gallery-type-default\" data-id=\"e6f827f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5bfdf57 elementor-widget elementor-widget-text-editor\" data-id=\"5bfdf57\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For faculty and staff, the goal isn\u2019t to diagnose, it\u2019s to stabilize and connect the student to support.<\/p><p><strong>In the moment, you can:<\/strong><\/p><ul><li style=\"list-style-type: none;\"><ul><li>Stay calm and speak gently<\/li><li>Share your observations in an empathetic, non-judgmental manner<\/li><li>Offer to listen, and give them your undivided attention<\/li><li>Avoid arguing, minimizing, or jumping straight to problem-solving<\/li><li>Encourage slow breathing or grounding<\/li><li>Remove the audience if in public<\/li><li>Move toward action: Call campus counseling services or the TimelyCare CrisisNow line<\/li><\/ul><\/li><\/ul><p>If the student is at <strong>imminent risk of harming themselves or someone else<\/strong>, do not leave them alone. Call 911 or your campus\u2019s emergency response team and<strong> stay with them<\/strong> until help arrives.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-03290f2 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"03290f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0e2621 ae-bg-gallery-type-default\" data-id=\"e0e2621\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5089a96 elementor-widget elementor-widget-text-editor\" data-id=\"5089a96\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><span class=\"ez-toc-section\" id=\"how-does-timelycares-crisisnow-provide-247-support\"><\/span>How does TimelyCare&#8217;s CrisisNow provide 24\/7 support?<span class=\"ez-toc-section-end\"><\/span><\/h4><p>TimelyCare\u2019s <a href=\"https:\/\/timelycare.com\/crisis-line\/\" data-wpel-link=\"internal\" target=\"_self\"><strong>CrisisNow<\/strong><\/a> is a dedicated service that ensures students have immediate, 24\/7 access to mental health professionals, anytime, day or night. This confidential, judgment-free service is available nationwide and focuses on de-escalation rather than therapy, providing critical support when it&#8217;s needed most.<\/p><p>How it works:<\/p><ol><li>Student calls a TimelyCare CrisisNow number<\/li><li>A trained Crisis Coordinator gathers info calmly and compassionately<\/li><li>A licensed crisis counselor takes over to assess risk, stabilize the situation, and create a safety plan<\/li><li>If needed, emergency services are engaged, and the counselor remains on the line<\/li><\/ol><p>CrisisNow connects students to support when they need it most, ensuring safety and care every step of the way. As part of TimelyCare\u2019s holistic mental health offerings, CrisisNow complements virtual care and on-campus services by providing immediate, integrated crisis response that aligns with each institution\u2019s existing protocols and care networks.<\/p><p>CrisisNow is:<\/p><ul><li>Available nationwide<\/li><li>Confidential and judgment-free<\/li><li>Focused on de-escalation, not therapy<\/li><li>Integrated with follow-up care if needed<\/li><\/ul><h4><span class=\"ez-toc-section\" id=\"how-can-faculty-and-staff-be-prepared-to-support-students-in-crisis\"><\/span>How can faculty and staff be prepared to support students in crisis?<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Faculty and staff play a critical role in supporting students&#8217; mental health and well-being. Here are a few steps you can take to be prepared:<\/p><ul><li><strong>Familiarize yourself with campus and TimelyCare resources<\/strong><\/li><li><strong>Include mental health information in syllabi<\/strong> and class announcements<\/li><li><strong>Know when to refer.<\/strong> Don\u2019t try to solve the crisis alone<\/li><li><strong>Debrief and practice self-care<\/strong> after handling a crisis<\/li><li><strong>Don\u2019t be afraid to engage with a student and ask questions.<\/strong> Faculty and staff are in a critical position to identify students&#8217; crises and provide support.<\/li><\/ul><p>If you\u2019re unsure, err on the side of safety. Better to act than regret inaction.<\/p><h4><span class=\"ez-toc-section\" id=\"crisis-resources-to-support-college-students\"><\/span>Crisis resources to support college students<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Whether you&#8217;re a college student, faculty, or staff, these resources are here to help. Familiarize yourself with the tools for when someone needs immediate support or you need guidance on how to assist students.<\/p><ul><li>TimelyCare CrisisNow Line: <a href=\"https:\/\/timelycare.com\/crisis-line\" data-wpel-link=\"internal\" target=\"_self\">https:\/\/timelycare.com\/crisis-line<\/a><\/li><li><strong>National 988 Suicide &amp; Crisis Lifeline<\/strong>: Call or text 988<\/li><li><a href=\"https:\/\/jedfoundation.org\/wp-content\/uploads\/2022\/04\/JED-Higher-Education-Faculty-Guide-1.pdf\" data-wpel-link=\"external\" target=\"_blank\" rel=\"external noopener\"><strong>Faculty Guide to Supporting Student Mental Health<\/strong><\/a> (The Jed Foundation)<\/li><\/ul><h4><span class=\"ez-toc-section\" id=\"how-can-campuses-support-students-during-mental-health-crises\"><\/span>How can campuses support students during mental health crises?<span class=\"ez-toc-section-end\"><\/span><\/h4><p>Mental health crises are real, rising, and often invisible until the moment they aren\u2019t. With preparation, empathy, and tools like CrisisNow, campuses can become places where every student is seen, supported, and safe, even in their darkest moments.<\/p><p>If you&#8217;re a faculty or staff member, know this: <strong>your presence, your words, and your actions matter.<\/strong> Sometimes, just by staying calm and showing you care, you can be the bridge from crisis to hope.<\/p><p>Interested in learning how a resource like CrisisNow can support your students when they\u2019re in a crisis? <a href=\"https:\/\/timelycare.com\/lets-talk\/\" data-wpel-link=\"internal\" target=\"_self\">Contact TimelyCare<\/a> to explore how CrisisNow can be integrated into your campus.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-890a80c elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"890a80c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cca564b ae-bg-gallery-type-default\" data-id=\"cca564b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c627970 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c627970\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-1c1fe64 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"1c1fe64\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ed19538 ae-bg-gallery-type-default\" data-id=\"ed19538\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5013a54 elementor-widget elementor-widget-text-editor\" data-id=\"5013a54\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Key Takeaways<\/h3><ul><li><span style=\"font-size: 16px;\">Mental health crises may not look extreme. Subtle shifts in behavior or mood can signal serious need.<\/span><\/li><li>Faculty and staff often notice warning signs first, making preparation and awareness critical.<\/li><li>Campus roles don\u2019t require clinical expertise, but they do require knowing how to respond and refer.<\/li><li>A calm, empathetic presence can help de-escalate emotionally intense situations.<\/li><li>Round-the-clock access to crisis support, like TimelyCare\u2019s CrisisNow, helps institutions respond quickly and consistently.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-434f330 elementor-section-boxed elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"434f330\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9456e61 animated-fast ae-bg-gallery-type-default elementor-invisible\" data-id=\"9456e61\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-332bddc elementor-widget elementor-widget-heading\" data-id=\"332bddc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a095ba0 elementor-widget elementor-widget-toggle\" data-id=\"a095ba0\" data-element_type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1681\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1681\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can colleges and universities ensure a consistent response to student mental health crises?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1681\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1681\">Establishing clear protocols, training faculty and staff regularly, and providing access to 24\/7 support services like TimelyCare\u2019s CrisisNow helps ensure consistent, coordinated responses across campus.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1682\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1682\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the appropriate role of non-clinical staff during a student crisis?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1682\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1682\"><p>Faculty and staff are not expected to provide clinical care. Their role is to recognize signs of distress, respond with empathy, and connect students to professional mental health resources.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1683\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1683\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How does CrisisNow integrate with existing campus mental health services?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1683\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1683\">CrisisNow is designed to complement institutional services by offering immediate, around-the-clock support and aligning with campus protocols for follow-up and coordinated care.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1684\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1684\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What steps can reduce institutional risk during mental health emergencies?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1684\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1684\">Implementing crisis response protocols, documenting interventions, training employees, and ensuring access to immediate care all support student safety while helping reduce institutional liability.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1685\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1685\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How can campus leadership support faculty and staff after responding to a crisis?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1685\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1685\">Providing structured debriefs, access to employee wellness resources, and clear communication channels helps reduce burnout and support employee well-being.<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview Mental health crises among college students are increasing in frequency and severity, placing new demands on campus leaders, faculty, and staff. This resource outlines how to recognize signs of crisis, respond effectively, and ensure students are connected to timely, professional support. Learn how tools like TimelyCare\u2019s CrisisNow line can strengthen your institution\u2019s ability to [&hellip;]<\/p>\n","protected":false},"author":86,"featured_media":28005,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[49],"tags":[],"class_list":["post-28003","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-timelycare"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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